WHEN IT CAN'T WAIT

Your safety comes
first.

Vistaraz is not an emergency service. A support listener cannot manage immediate danger on their own.

Reach local emergency help now.

If you or someone else may be in immediate danger, contact the emergency service in your location or go to the nearest emergency department. If possible, tell a trusted person near you.

Use a simple first sentence.

You don't have to explain everything perfectly. Try saying:

"I don't feel safe being alone right now."
"I'm worried I might hurt myself."
"Can you stay with me while we get help?"
HOW VISTARAZ SHOULD RESPOND

Clear escalation, not false reassurance.

In the production product, high-risk messages require trained review, region-appropriate urgent-resource guidance and qualified escalation pathways. Users under 18 require additional consent and safeguarding flows. No community post, AI response, student, intern or peer supporter should present itself as emergency or clinical care.

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